There is a bit of a learning curve to using Wad-Free®. Please browse these topics, and let us know if your problem isn't covered or you need additional assistance!
Problem: The tabs are too stiff.
Solution: The tabs will loosen up a bit after a couple cycles through the laundry. If you are having a hard time managing them, try putting them in a warm dryer for a minute which will soften the rubbery parts up.
Problem: I am having a hard time attaching my thick flannel sheets.
Solution: It is harder to attach thicker sheets, but if you smooth the fabric out over the round tab before you push it up through the hole it should still fit.
Problem: The tabs opened up or fell out.
As you attach the Wad-Free®, give the sheet a slight tug back to make sure that the sheet is secure in the channel before you place it in the washer. In some washers the tabs may open up or dislodge in a high spin cycle; if this happens, simply lower the spin speed the next time. If a tab comes out of the base, reinsert it from the bottom, one pointy wing at a time.
Problem: My sheet slipped out (but the tabs stayed closed)
Solution: If your sheet came out while the tabs remained closed, the Wad-Free® wasn’t attached properly. Please review the instructions on how to attach your Wad-Free®. Note that the fabric is placed completely over an open tab, which is then pushed up into the hole and slid back into the channel. This is repeated for all four corners.
Problem: My sheets wadded.
Solution: First, make sure the cycle you selected on your appliance matches your fabric care instructions. Wad-Free® is designed to work in conjunction with the fabric care instructions of your sheets, which usually call for the "Gentle/Delicates" or "Normal Cycle". Next, when you load your appliances, be sure to do so according to the manufacturer's specifications, and also so that things are separate to begin with. Try picking each sheet up by the Wad-Free® so that it resembles a parachute. Load the sheets one at a time into the washer, and transfer them one at a time to the dryer. If that doesn't solve the problem, keep reading...
Problem: My fitted sheet still wadded after I loaded them one at a time like parachutes as described above.
Solution: Some sheets just don't want to behave! Next time try attaching the Wad-Free® to your fitted sheet a little differently: first turn it inside out. Locate the seam at the corner and follow the seam 3-4" from the edge of the sheet. At this point, place that double-layer of fabric over the tab and insert it through the hole, then back into the channel instead of using the fabric near the elastic as shown in the photos below. This method usually solves the misbehaving fitted sheet problem and is also used with fitted sheets that have 1" thick elastic.
Problem: I can't get my 1" thick elastic fitted sheets attached.
Solution: Use the method described above to attach the inner seam 3-4" from the edge of the sheet.
Problem: My sheets were in a ball in the dryer but everything was dry inside.
Solution: The sheets were probably dry long before the cycle ended. Since dry sheets weigh less than wet sheets, if they are left to tumble in their dry state too long, they can wind themselves up. Try checking the cycle earlier next time and they might already be dry.
Problem: I want to use the (fill in the blank: sanitize, allergen, bedding, bulky, heavy-duty, quick wash, cottons or hot wash, high spin, hot dryer) cycle but the Wad-Free® instructions say I should follow my fabric care instructions which call for cold or warm water in a gentle/delicates or normal wash cycle and a low or warm dryer.
Solution: If you don't follow the fabric care instructions, you may have caused invisible harm to the fibers of your sheets. Certain fibers are more vulnerable than others, but the fabric manufacturers specify their washing instructions for longevity of their sheets, which we recommend you follow. Wad-Free® is designed to be used in conjunction with the the fabric care instructions of your sheets.
Problem: I have another problem you haven't covered.
Solution: Please reach out to us at using our Contact Us form.
Wad-Free® is not recommended for use with bamboo, eucalyptus, or rayon sheets which (unlike cotton) are very weak when wet, agitated, or dried, thus require extra gentle care.