While most people have success with Wad-Free right away, others experience a short learning curve. Most people find if they stick with, it they have great success! Below are some common issues, and please also watch the Troubleshooting video. Let us know if your problem isn't covered or you need additional assistance!
Problem: The tabs are too stiff.
Solution: The tabs will loosen up a bit after a couple cycles through the laundry. If you are having a hard time managing them, try putting them in a warm dryer for a minute which will soften the rubbery parts up.
Problem: I am having a hard time attaching my thick flannel sheets.
Solution: If you smooth the fabric out over the round tab before you push it up through the hole, flannel sheets will still fit.
Problem: The tabs opened up or fell out.
Solution: As you attach the Wad-Free, give the sheet a slight tug back to make sure that the sheet is secure in the channel before you place it in the washer. In some washers the tabs may open up or dislodge in a high spin cycle; if this happens, simply lower the spin speed the next time. If a tab comes out of the base, reinsert it from the bottom, one pointy wing at a time. If you lose a tab, they are replaceable. A high spin speed is not recommended when using Wad-Free.
Problem: My sheet slipped out
Solution: If your sheet came out, the Wad-Free probably wasn’t attached properly. Please review the instructions on how to attach your Wad-Free, and watch the troubleshooting video above. Note that you do NOT thread the sheet through the hole in the base; rather the fabric is placed completely over an open tab, which is then pushed up into the hole and slid back into the channel similar to a garter clip. This is repeated for all four corners. And again, do not use a high spin speed.
Problem: My sheets wadded.
Solution: First, make sure the cycle you selected on your appliance matches your fabric care instructions. Wad-Free is designed to work in conjunction with the fabric care instructions of your sheets, which usually call for the "Gentle/Delicates" or "Normal Cycle", Cold or Warm water, a Low or Medium spin speed, and a Low or Warm dryer. A high spin speed is not to be used when using Wad-Free for Bed Sheets. Next, when you load your appliances, do so according to the manufacturer's specifications, and also so that things are separate to begin with. Try picking each sheet up by the Wad-Free so that it resembles a parachute. Load the sheets one at a time into the washer, and transfer them one at a time to the dryer. In top-loading washers, the Wad-Free should be on the top. If that doesn't solve the problem, keep reading...
Problem: My fitted sheet still wadded after I loaded them one at a time like parachutes as described above.
Solution: Some sheets just don't want to behave! Next time try attaching the Wad-Free to your fitted sheet a little differently. Locate the corner pocket seam and follow it 3" to 16" from the edge of the sheet. At this point, place that double-layer of fabric over an open tab and push the fabric-covered tab up through the hole, then back into the channel instead of using the fabric near the elastic edge. You can experiment with how far up from the elastic edge to attach Wad-Free, even up to 24" from the edge. This alternate method usually solves the misbehaving fitted sheet problem and is also used with fitted sheets that have 1" thick elastic.
Problem: I can't get my 1" thick elastic fitted sheets attached.
Solution: Use the alternate method described above to attach the corner pocket seam 3" to 16" from the edge of the sheet, experimenting as necessary with your particular sheets, even up to 24" from the sheet's edge.
Problem: My sheets were in a ball in the dryer but everything was dry inside.
Solution: The sheets were probably dry long before the cycle ended. Since dry sheets weigh less than wet sheets, if they are left to tumble in their dry state too long, they can wind themselves up. Try checking the cycle earlier next time and they might already be dry.
Problem: I only attached the Wad-Free to the fitted sheet (not the flat sheet), and then it didn’t work.
Solution: The four corners of every sheet in the load must be attached to the four tabs of its own Wad-Free (one Wad-Free per sheet).
Problem: I want to use the (fill in the blank: sanitize, allergen, bedding, bulky, heavy-duty, quick wash, cottons or hot wash, high spin, hot dryer) cycle but the Wad-Free instructions say I should follow my fabric care instructions which call for cold or warm water in a gentle/delicates or normal wash cycle, a low or warm dryer, and not to use a high spin speed.
Solution: Hot temperatures don't necessarily harm the Wad-Free, but they do damage fabric. If you don't follow the fabric care instructions, you may have caused invisible harm to the fibers of your sheets. Certain fibers are more vulnerable than others, but the fabric manufacturers specify their washing instructions for longevity of their sheets, which we recommend you follow. Wad-Free is designed to be used in conjunction with the fabric care instructions of your sheets. A high spin speed is not to be used when using Wad-Free.
Problem: I have another problem you haven't covered.
Solution: Please reach out to us using the Contact Us form.
Wad-Free is not for use with sheets containing rayon, which includes bamboo and eucalyptus. (Note that rayon goes by many names, including viscose, modal, lyocell, acetate, cuprammonium, nitro silk, Bemberg silk, and art silk, and all fabrics claiming bamboo or eucalyptus are rayon.) Wad-Free is not recommended for weakened, thinned, damaged sheets.